Samsung S10 - Each fingerprint will unlock the phone [Update]

With regard to recent information on the recognition of fingerprints in some Galaxy models, we would like to provide our clients with the following information.

The problem applies to fingerprint reader sensors, which unlocks the device after recognizing three -dimensional patterns appearing on some silicone screen protectors, treating these patterns as if they were fingerprints of the user.

In order to avoid the problem, we advise users of Galaxy Note10/10+ and S10/S10+/S10 5G using similar protectors, removed them, deleted the registered fingerprints and registered their fingerprints again.

Please also use silicone screen protectors until the software is updated until it is released and used.The release of the update is scheduled for next week.In addition, during the registration of fingerprints, please make sure that the fingerprints are completely scanned so that each part of them, including the center, is scanned.

Reklama

Thank you for your patience.We will constantly make sure that our clients receive the best possible service.