Home ›Samsung Galaxy S10 with a serious error in the Android 10 beta. Again, the guilty of security30.10.2019 08:00 From extremes to extremes, photo: Shutterstock.comPiotr Urbaniak
Samsung has had little luck in creating security lately. First, the company was accused that the screen fingerprint reader allows anyone to gain access after sticking selected protective films, and now SamMobile reports about the other extreme - it may happen that the Galaxy S10 will not be unlocked even by the rightful owner.
Fortunately, the problem only affects people who decided to take part in the Android 10 and One UI 2.0 beta tests. At the same time, it is known that each trial version can cause bugs. However, it seems that no one expected that he would lose access to his own phone.
According to a SamMobile report, OneUI 2.0 simply denies some authorization, no matter what security method is used. It could be a PIN, face recognition, or a fingerprint scanner. For a Galaxy S10 running Android 10, the choice doesn't matter. In some cases, the device does not accept either the correct code or the saved face / finger pattern.
Even a downgrade doesn't always help
The error, once it occurs, accompanies the user continuously. So a restart is not enough. There are two solutions. If someone has the Find My Mobile Remote Unlock feature turned on, they might do this. The second scenario requires reinstalling the system via Smart Switch and returning to Android Pie.
Nevertheless, there are reportedly cases where a downgrade has not resolved the matter. The reinstalled system refused to accept the new lock screen settings.
At the moment, all Galaxy S10 users with Android 10 are recommended to turn off all security and use only classic unlocking by swiping a finger on the screen. The producer does not comment on the allegations yet. However, he released an update to the beta, which, according to information available on the network, eliminates the defect.