Maciej Kulesamacieatkules 18 March 20157113 min
Certainly, each user had a situation in which the Google Play store refused to obey.Such experience can be annoying.There can be nothing worse than turning off the shop or hanging up to update the game or application.I don't even know how many times I experienced it.However, there are several ways that should deal with this.
I will add immediately that I put a refreshed version of the guide in which I describe the ways to repair when the Google Play store does not work.
Contents
Clear the cache.
The easiest way is to clean the Cache Google Play application or download manager:
Application Google Play Store
- Otwórz na urządzeniu główne menu Ustawienia.
- W sekcji „Urządzenie” kliknij Aplikacje lub Menedżer aplikacji (opcja może być różna w zależności od urządzenia).
- Przesuń palcem, by zobaczyć listę wszystkich aplikacji.
- Wybierz aplikację Sklep Google Play .
- W sekcji „Pamięć podręczna” kliknij Wyczyść pamięć podręczną.
- W sekcji „Pamięć” kliknij Wyczyść dane.
Download manager
- Otwórz na urządzeniu główne menu Ustawienia.
- W sekcji „Urządzenie” kliknij Aplikacje lub Menedżer aplikacji (opcja może być różna w zależności od urządzenia).
- Przesuń palcem, by zobaczyć listę wszystkich aplikacji.
- Wybierz Download manager.
- W sekcji „Pamięć podręczna” kliknij Wyczyść pamięć podręczną.
- W sekcji „Pamięć” kliknij Wyczyść dane.
Uninstall Google Play updates.
If the first step did not help, enter the Google Play store settings again and uninstall the updates.This will restore the previous version of the Google store.Sometimes it can help.
- Otwórz na urządzeniu główne menu Ustawienia.
- W sekcji „Urządzenie” kliknij Aplikacje lub Menedżer aplikacji (opcja może być różna w zależności od urządzenia).
- Przesuń palcem, by zobaczyć listę wszystkich aplikacji.
- Wybierz aplikację Sklep Google Play .
- Kliknij Odinstaluj aktualizacje.
- Po wyświetleniu się komunikatu o przywróceniu fabrycznej wersji aplikacji Sklep Playkliknij OK.
- Otwórz na urządzeniu główne menu Wszystkie aplikacje.
- Uruchom aplikację Sklep Play .
- Wróć na ekran główny urządzenia.
The download manager must be active.
Check if there is an active download manager.You will never download the application or game without it.After performing previous activities, it may happen that it has been turned off.
- Otwórz na urządzeniu główne menu Ustawienia.
- W sekcji „Urządzenie” kliknij Aplikacje lub Menedżer aplikacji (opcja może być różna w zależności od urządzenia).
- Przesuń palcem, by zobaczyć listę wszystkich aplikacji.
- Wybierz aplikację Download manager.
Google Play Services.
Next, you can try to clean the Google Play Service cache.We do the same as in the case of cleaning the Cache Google Play or Download Manager.
Version for lazy and lamers.
Just restore the device to the factory settings.However, this is an option for amateurs and I have never used it.No sense at all.
If you have any ideas, write boldly.I have heard that it can help you pull out and put on a memory card again.
Readers' Council.
Check the date in the system.
I recommend checking if the date on the phone is correctly set and whether the option of automatic update of this date is enabled.The Play Store will only work for the current date - the Internet without, but it will shout that page certificates are wrong.(cajger)
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71 comments
Mateusz
November 19, 2018 at 22:01
Hello for 2 days showing me, a Google Play store update is required, unfortunately I can't do anything about it, someone will help.Samsung galaxy s 4
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Karolina
November 8, 2018 at 02:26
Thanks !
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Grażucha
October 27 2018 at 19:09
Też miałam problem RH-01, jak się okazało sama go sobie sprawiłam wyłączając niektóre aplikacje, które według mnie były niepotrzebne i zabierały miejsce:-D „uzdrowiłam” mój google play następująco: ustawienia -> aplikacje -> wyłączone i włączyłam wszystkie wyłączone aplikacje:-D teraz działa:-D
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Sebastian
September 17, 2018 at 14:49
I installed the application that the Play Store and does not open it to me at all.A black screen appears and then returns back to the main screen on the phone.What should I do.?
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Kamil
July 15, 2018 at 11:06
For me, the matter looks as follows: even after a hard reset, the phone cuts me off and the Google store is loading all the time ... Hard reset made up to 3 times in a row ....
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Krzysiek
December 1, 2017 at 05:25
I was helped by removing and putting on a memory card again.Huawei P10 Lite.
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Remo
November 1, 2017 at 13:39
None of these ways works, the store only downloads through WiFi, it doesn't work through the mobile network.
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Drze Bartek
October 31, 2017 at 21:29
I don't have a Google Play account in Clash Royale and other accounts work
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Olixx19
June 21, 2017 at 5:39 pm
Hello, if I want to add a Google account, I still write to me "I check the data ..." (before entering the login and password) I restored many times to the factory settings and nothing.Anyone can know how to solve the problem?Xiaomi Redmi Note 3
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TheAntkasPL
April 4, 2017 at 04:54
Hello, I have a Xiaomi Mi4C phone and I also have a problem with the Play Store, before Android update to 7.0 everything worked, but after it there is a message waiting for Wi-Fi forever.It helps to uninstall the update of the Play Store, but not for long, because it immediately updates.Other ways do not work.Is it possible to turn off the updates somehow?On average, I want to go back to Android 5.1.1.Please help!
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Dawideqqq
February 22, 2017 at 12:56
I have a problem that when I press at the play shop appears on Mil Sekude a white screen and it turns, I did these stuff but it doesn't work: C
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Dawideqqq
February 22, 2017 at 12:56
I have a problem that when I press at the play shop appears on Mil Sekude a white screen and it turns, I did these stuff but it doesn't work: C
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Anna
February 16, 2017 at 01:23
After Android update on HTC M 09, i.e..System for version 7.0, and software to version 4.14.401.7, I can't open the "Play Store" and update other applications.Please help.
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Janusz
January 26, 2017 at 13:28
Play Store pops up exceeded the time limit when connecting wifi and on mobile data is oki what to do
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Tomas
January 15, 2017 at 10:04
Hello, I have a problem, the applications are installing but the error pops up when starting.
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Kris
November 10, 2016 at 18:58
I have a question, I have a HTC M9 Prime Camera Edition phone and I have stopped working (not internet) I am a layman so a detailed description of the possibility of unlocking is welcome.Otherwise I will be forced to return to the service and it will take 2-3 weeks, you can break down.Thank you in advance for your help.
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Pabel Pabelo
August 18, 2016 at 19:30
He helped
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Daria
August 6, 2016 at 16:29
I have had Huawei P8 Lite for several months and everything was flashing without any accusation until the Play Store stopped working day by day.At the beginning, information on authentication was displayed, now for two seconds there is a white screen, after which the phone returns to the main menu.I also can't: re -set up Google accounts, browse Instagram or turn on some games (where I logged in using a Google account).The above steps give nothing, and restoring factory settings is definitely a last resort for me.Someone has an idea, what can I do to make everything work again? BTW - the date and time is set correctly, there is still a lot of free memory, so this is not the problem.
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Amelia
July 30, 2016 at 11:33 am
The same thing I can not turn on the Google store or any games.Please help!!!
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Wojtek2000
July 17, 2016 at 17:52
I can't download anything from Google Play, I am logged in and such a message pops up: authentication is required.Log in to your Google account.I have lg l5
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tomi81
May 8, 2016 at 18:50
Hello! However, I can download/update applications via the GSM network.It doesn't work through Wi-Fi but only at my home.After connecting to another Wi-Fi network, everything works as it should.Router to be replaced?(I have already configured it several times)
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MYKSio
February 14, 2016 at 16:59
Give advice about the date at the beginning it helped, yours are worth the G *** and when I changed the date immediately began to work.Regards
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rob
December 28 2015 at 02:22
I will share when I did in my Chinese Android.So the problem is in the date settings Google has a day/month/year and if you have differently on your phone, it won't work.To fix it, we are looking for Account (accounts) Then Other Account (other accounts) We get there and look for our Google account which is saved by our e -mail, we enter them and we pick up the calender (calendar).In this way, we pass the problem with the date, the automatic date setting will do nothing if you do not have d/m/r
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oklejanie aut
December 26, 2015 at 08:09
Proposes to scan the phone with antivirus.It helped me.
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Lel
December 8, 2015 at 4:21 pm
Hey, I did it all and nothing works too, I don't know what's going on because I have a net and it works Firefox and Aptoide but Google Play does not work and does not read the net I do not know if it is from the fact that I uninstalled it and installed it and did not work anymore
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olo
October 8, 2015 at 11:10
I still don't work even after restoring the factory settings.Some ideas what next ????
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sok
September 25, 2015 at 23:41
Hello.From the moment the phone is changed to a new one, nothing has been related to Google Play.I set up a new account on Gmail.When I try to restore the settings as above, I don't have the uninstall function of the Play Store and restore the factory settings, I only have a force stop and turn on/off.When I select the Play Store from the application, they make you enter the password with gmail does not fit.I don't know what the cause of all this help is
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patyy
September 23, 2015 at 19:27
Hmm, ok I did everything you ordered, all sets and even more from other sides.Unfortunately, I also restored the phone for factory settings and unfortunately I still have no connection!;/;/Vo should I do?
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gfggg
September 23, 2015 at 15:41
Well, yesterday I pulled out the batteries and the date changed, thanks for your help
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klikkkahashsjs
July 28, 2015 at 13:00
If I clean the cache, I will lose my applications?e.g..Snapchat, Messenger?
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dpo7
June 7, 2015 at 13:59
Donate a trouble, none of the ways described works
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skaciu
April 19, 2015 at 23:54
Hello po restarcie zniknął mi google sklep a jak w przeglądarce próbuje wejść żeby go pobrać to wyskakuje mi że ta przegladarka nie jest już obslugiwana.
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Viframa
April 14, 2015 at 07:25
Hello, mam problem…wczoraj coś mi się stało w tel.Samsung accidentally forced the closing of something because Tel.I hung up while downloading.I did according to these tips and the Play Store began to work normally, and if I want to download something from a page from the Internet, the message is melted. Downloading began ... and nothing.There was always an arrow in the taskbar that it starts to download, percentages and MB and all data what and how, and now nothing happens.The pages walk normally, but it doesn't download.What I downloaded yesterday before this problem, suddenly is not in the "downloaded".I have a download manager turned on because I checked.Crap what I could "force" and how to restore it to work.I do not want to do factory settings because I will lose too many things, and I'm afraid that it won't help anyway.What can you do ?????: (((((((((((((((did anyone? Will you help? :)
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Zeti69
April 10, 2015 at 15:51
I write to me if I didn't have wi-fi and I'm connected
Can you help me?
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diegesise
April 1, 2015 at 11:01 am
I performed the description activities and finally restart.The store works (earlier you only turn on the load of loading)
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doogopis
March 19, 2015 at 23:41
On the APKMIRROR website you can download Google Play Instalke in case someone needs.
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Vitto
February 13, 2015 at 13:02
I did everything as described and nothing like the Play Store, it minimizes it and it happens over and over and I would not be able to restore the factory settings because it will remove all apps and data data.
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Łukasz
January 31, 2015 at 00:45
I am trying to turn on the Play Store on Xperi M shows a white screen in the main screen ... I have everything cleaned but nothing helps ... even factory settings..Has only the service left ??
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Eragon111
January 30, 2015 at 02:21
I gave the phone to the same website as reflected by the "Play" salon and after 3 days I regained the efficient phone.
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Piotr Gryziak
January 28, 2015 at 15:48
After uninstalling the update - the Play Store has completely removed!He is in the manager as uninstalled and cannot be installed.
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Eragon111
January 15, 2015 at 09:47
Nothing helped.:(
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cajger
December 19, 2014 at 13:23
I recommend checking if the date on the phone is correctly set and whether the option of automatic update of this date is enabled.The Play Store will only work for the current date - the Internet without, but it will shout that page certificates are wrong.
Reply
Nikolas Papamichail
November 14, 2014 at 20:33
I still don't work, although I tried all the advice.But not only Google Play, e.g..Google, Google+, Gmail etc..
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Pozytywka
November 13, 2014 at 17:26
Thanks a lot for your help :)
Reply
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